Left to right: Tish Baker, Director of Nursing; Steven Lindsey Environmental/Safety Coordinator; Dana Battiest, Administrator; James Dowell CEO Little River Health Systems, Melodie Clemmons, Administrative Assistant; Cheryle Bishop Social Director; Jessica Houser, RN, MSN; DeShun Rhodes, Activity Coordinator.


San Diego, Calif. — Little River Nursing & Rehab administrative staff travelled to San Diego, Calif. to accept the 2018 Bronze – Commitment to Quality Award, for its commitment to improving the lives of residents through quality care.

The National Quality Award Program, established by AHCA/NCAL in 1996, is based on the core values and criteria of the Baldrige Performance Excellence Program, which also serves as the foundation for the metric-based AHCA/NCAL Quality Initiative. The Baldrige framework helps organizations among different business sectors, improve organizational effectiveness and achieve strategy-driven performance.

According to Little River Nursing & Rehab officials, their vision and mission is committed to providing excellent care in a home-like environment by meeting the needs of their residents, honoring their rights and choices, working together to assist them in achieving their highest quality of life, and when possible, return home at their highest level of independence.

The award was presented at the AHCA/NCAL’s 69th Annual Convention and Exposition in San Diego, Calif. in October.

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